If the key does not look right, try pressing down on all corners of the key to make sure all clips are snapped into place. Once the above two steps are completed, position the key cap over the retainer in the proper orientation and press down lightly.These metal hooks help determine the orientation of the key retainer laid into them, as the retainer should align with the hooks. If you're not sure what direction the laptop key retainer goes, check the orientation of the metal hooks on the base of the keyboard.